Privacy Policy and Terms of Use for Switch

Effective Date: 23 March 2026

Entity Name: Switch .co

App Name: Switch

Developer: Naysa Kukreja

Location: Delhi, India

Email: switchnotsnitchhelp@gmail.com

1. Introduction

Switch.co (“Switch,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information in accordance with applicable laws and Google Play Developer Policies.

This Privacy Policy and Terms of Use (“Policy”) describes how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”).

By using Switch, you agree to this Policy.

2. Information We Collect

2.1 Information You Provide

• Email address, display name, and profile information
• User-generated content (posts, comments)
• Reports, complaints, and feedback
• Optional contact permissions

2.2 Automatically Collected Data

• Device information (IP, OS, device type)
• Usage data and session activity
• Crash and performance logs

3. How We Use Your Information

We use your data to:

• Operate and maintain the app
• Enable user interactions
• Respond to reports and moderation requests
• Improve safety and performance
• Comply with legal obligations

We do not sell your data.

4. Data Sharing

We only share data:

• With service providers (under strict confidentiality)
• To comply with legal requirements
• With your consent

5. Community Guidelines and Content Policy

Switch is a social platform. To ensure safety:

• Users must be 18 years or older
• Content must comply with all laws
• Any abusive, illegal, pornographic, or harmful content is prohibited
• Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM) are strictly prohibited.
• Users can report content using the in-app reporting system. Violations may lead to content removal, suspension, or permanent ban.

6. Data Retention

We retain data only as necessary.
Users may delete their account at any time.

7. Data Security

We use industry-standard security practices. However, no system is completely secure.

8. International Transfers

Data may be processed globally with appropriate safeguards.

9. Children’s Privacy

Switch is strictly for users 18 years and older.
We do not knowingly allow minors on the platform.
Any accounts identified as belonging to minors are removed immediately.

10. Your Rights

You may:

• Access or delete your data
• Withdraw consent
• Contact us for requests

11. Third-Party Services

We are not responsible for third-party platforms linked within the app.

12. Updates to This Policy

We may update this Policy periodically.

13. Child Safety Standards and Protection Policy

Switch has a strict zero-tolerance policy toward Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM).
Any content or behavior involving minors in a sexual, exploitative, or harmful manner is strictly prohibited. Violations result in immediate removal of content, permanent banning of the user, and reporting to legal authorities.

Moderation and Detection

We use automated tools and human moderation to detect harmful content, including keyword filtering and behavior monitoring.
All reports are reviewed promptly, typically within 24 hours.

In-App Reporting

Users can report content or users via the “Report” feature available on profiles, posts, and messages.
Users can also block other accounts.

Legal Compliance

We comply with all child safety laws.
Confirmed CSAM cases are reported to:

• National Center for Missing & Exploited Children (NCMEC)
• Local law enforcement authorities

Child Safety Contact

For urgent concerns:
📧 safety.switch@gmail.com

Terms of Use

1. Acceptance

By using Switch, you agree to these terms.

2. License

We grant a limited, non-transferable license to use the app.

3. User Conduct

You agree NOT to:

• Post illegal, harmful, or abusive content
• Share CSAE or CSAM content
• Harass or exploit others
• Engage in fraud or spam

4. Content Ownership

You retain ownership but grant us rights to use content for app functionality.

5. Termination

We may suspend or terminate accounts for violations.

6. Liability

Services are provided “as is” without warranties.

7. Governing Law

Governed by the laws of India (Delhi jurisdiction).

8. Contact

Switch.co
Naysa Kukreja
Delhi, India
📧 switchnotsnitchhelp@gmail.com